DR. JOHN P. ZARB earned his DDS at the University of Detroit Mercy in 1995. Upon graduation, he completed a one-year General Practice Residency at the VA Hospital in Ann Arbor, MI, followed by graduate prosthodontic training at the University of Toronto, earning his MSc in 2002. Dr. Zarb is a staff prosthodontist at Mt Sinai Hospital in Toronto and a Clinical Assistant Professor at the University of Rochester, Eastman Institute for Oral Health. He has been involved with surgical and prosthetic implant dentistry education at both the undergraduate and graduate level and serves as the coDirector of Genesis, Continuing Dental Education, and the Dental Community Resource. Dr. Zarb joined Barrie Dental Specialists in 2003. He is a Fellow, former examiner and Prosthodontics Director, and currently Registrar of the Royal College of Dentists of Canada, a Fellow in the Academy of Dentistry International, and Fellow in the Academy of Prosthodontics, a Regional Councilor for the Association of Prosthodontists of Canada and the Ontario Dental Association, and a former Director of the American College of Prosthodontists

Ms. Michelle Ryckman has extensive experience in the development and execution of treatment presentation protocols for dental offices. Her approach is simple, no-pressure, comfortable and has proven to yield incredibly high case acceptance. It focuses on communication with patients and building structured relationships. Ms. Ryckman has lectured extensively throughout North America and Europe on the development of an orchestrated customer journey as the cornerstone of case acceptance. Ms. Ryckman is currently responsible for helping other dentists within our community with the development and implementation of strategies for practice growth.